Question 1

Where can I buy a Gotrax, Aventon, or Lectric eBike in New Orleans?

Accepted Answer

Right here at JBird Bikes, located on the Lafitte Greenway at 2336 St. Louis Street. We are an authorized dealer for Gotrax, Aventon, Lectric, Retrospec, Mockwheel, and Vanpowers. Every bike is professionally assembled and ready to ride.

Question 2

Do you offer test rides?

Accepted Answer

Yes! We encourage you to test ride before you buy. Come visit us Monday through Saturday, 10am–6pm, and take a ride on the Lafitte Greenway right from our door.

Question 3

What eBikes do you carry under $1,000?

Accepted Answer

We carry a full range of eBikes starting at $350. Our catalog includes commuter, folding, mountain, and cargo models from top brands — all priced to compete with online retailers, with the added benefit of professional assembly and local service.

Question 4

Is financing available?

Accepted Answer

Yes, financing is available upon purchase. Contact us for details and we will walk you through your options.

Question 5

What is included in your professional assembly?

Accepted Answer

Every bike we sell comes with our JBird Special — a full 21-point professional assembly that covers fasteners, brakes, gears, electrical connections, spoke tension, cable management, and more. We also apply our No-Flat tire sealant and include a 60-day shakeout tune-up.

Question 6

How much does eBike assembly cost?

Accepted Answer

Our flat-rate assembly service is $135. This includes full professional assembly, a 21-point safety inspection, packaging disposal, and a 60-day complimentary adjustment period. If you bought your bike online and need it assembled, bring it in.

Question 7

Do you repair all brands of eBikes?

Accepted Answer

Yes. We service all brands of eBikes and pedal bikes, not just the ones we sell. Whether it's a vintage cruiser or a complex electric system, we offer a free diagnostic and expert repair.

Question 8

How much does an eBike tune-up cost?

Accepted Answer

Our eBike Specialized Tune-Up is $95 and covers 15 points of service including brake adjustment, shifting, electrical inspection, spoke tension, and a full frame clean. We also offer a Safety Check for $35 and a flat tire fix starting at $30.

Question 9

What is the New Orleans eBike Incentive Program?

Accepted Answer

The City of New Orleans is launching an Electric Bike Incentive Program funded by a Climate Pollution Reduction Grant from the U.S. Environmental Protection Agency. It will allow eligible New Orleans residents to receive discounts at the register when purchasing a qualified eBike from an authorized local retailer.

Question 10

Do I qualify for the NOLA eBike incentive?

Accepted Answer

If you live in New Orleans, you may qualify for a standard discount. If you receive government assistance, you may qualify for a larger discount. We are keeping track of the program's progress and will help you through the process. Contact us to find out more.

Question 11

Where is JBird Bikes located?

Accepted Answer

We are located at 2336 St. Louis Street, New Orleans, LA 70119 — right on the Lafitte Greenway. You can ride in directly from the trail.

Question 12

What are your hours?

Accepted Answer

We are open Monday through Saturday, 10am to 6pm. You can also reach us by phone or text at (504) 521-6997.

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